How to contact the Traveloka call center for users
Traveloka call centers are very useful for their users in solving various problems. Traveloka itself is the largest ticket booking site in Indonesia. This site was the first site to provide such services. This is because Traveloka itself began to open from 2012.
At that time, there were not many Internet users in Indonesia. The consumer explosion in Indonesia itself occurred in 2013, with Traveloka, which was found to have become stronger than its competitors, which were entrenched only after the incident. Due to the sufficiently long existence, there are many customers of this service provider.
Of course, not all customers are smooth when booking tickets. There are people who have difficulties. As a rule, this is experienced by new users. Faced with this problem, you need to contact the traveloka call center . It is possible to contact him yourself as follows.
How to contact the call center from Traveloka
To make contact by phone, there is one number that is given by traveloka. The number is 0804-1500-308. The contact is open to the general public. Therefore, any problems or questions related to traveloka can be answered through this number.
You can also contact the Traveloka Call Center at any time . This is because the number is active for 24 hours. There is always a CS ready to operate in standby mode to meet the needs of users. Of course, Traveloka also adjusts the number of CS during the day and night. This adjustment makes those CS numbers more per day.
With a larger number, you will not wait too long in line when you contact him during the day. When contacting the Call Centre, make sure you have enough credit. At least have a credit of 20 thousand rupees. This is because this phone system is paid according to the provider you are using.
You can also contact him by landline phone if you want a cheaper fee. However, if there are no credit and landline shares, it is also possible to contact by e-mail. The official email from Traveloka itself is firstname.lastname@example.org address. When contacted by email, the response will not be as fast as when contacting the Traveloka call center.
This is because it takes time for the CS to understand your complaint and provide a response. To make things easier, it would be better if you put the question as detailed as possible. With it, CS will be easier to understand chronology. However, do not go to the address when you are faced with the SALDOKU balance ISSUE.
UANGKU itself is the official means of payment from traveloka. But if you encounter this problem, just send a message to the official uangku email address. His own email address is email@example.com. If the client contacts Traveloka CS about this problem, then eventually the client will also be instructed to contact the address.
You can also contact him via social media and live chat
There are other ways if you are not comfortable contacting the traveloka call center using your phone or email. The trick is to use social media. Social media itself is indeed suitable for use by Indonesians, given that its use is very popular. The first social media to choose from is Twitter.
Twitter is the most popular social media tool for communicating with traveloka. To connect via Twitter, first open the app and log in with your account first. After logging in, look for the official traveloka account, which has a @traveloka ID. If it was found, you can use two media to communicate.
The first medium is to use the mention function. You can ask questions or complaints and mention @traveloka. However, this mention is too public. For obstacles or problems that are more personal in nature, it would be better to use push notifications.
Instant message or DM is a feature that can be used to chat privately with traveloka. In fact, traveloka can also be contacted via Facebook and Instagram. The ID is also the same, namely @traveloka Instagram and Traveloka on Facebook. The way to contact him is also the same.
However, none of them allow you to talk at the mention. Customers can use DM for instragrams and facebook messenger facebook. For the last option, the Traveloka call center can also be contacted via live chat. To get to the live chat, first log in to the official website.
From there, you can find a special column for live chat. Wait a few moments for the CS to be available to answer your questions. If it is available, questions will be answered fairly quickly. It just takes time for CS to type, so customers need to wait a little longer.
You can apply for a ticket refund through the Call Centre
When contacting the Traveloka call center, there are many services to choose from. That’s because CS was ready to address a variety of issues that users might face. However, there are call center services that traveloka users rarely know. The service is the return of money.
The return of funds itself is a request for a refund. This is important when a plane ticket is paid for, but you want it to be canceled because there is a sudden infection. Traveloka itself does not complicate the process. Not only by returning money for flight tickets, but also hotel tickets can be done with similar things. The process of returning money also does not take much time.
If the process is carried out according to the hotel coupon, the required time is about 30 days. For the flight coupon itself, the process of returning money is somewhat longer. This is because it takes up to 90 days to get a refund. When contacting the Traveloka Call Center , to return the money, you will be asked a few questions.
This question concerns personal data, order data and the reasons for the desire to return the money. Do not understand this by misrepresenting personal data and ordering data. This is because the call center will not redirect the service if there is an error on both. It would be better if the data was prepared in advance before contacting the CS.
There are many questions to talk about
In addition to the return of money, there are various questions that can be asked in the CS. One of the most important questions concerns the condition of the already full ticket. There are some users who complain that it is difficult to place an order when the time is approaching. Especially if the flight is designed for a holiday.
As a rule, tickets are full since ancient times. If you encounter this problem, it is possible to contact the traveloka call center . Contacting him does not mean that you will receive a ticket to injure others. Under this condition, the CS will make suggestions for the best location near the destination.
With it, you can still get to the intended place using the land route when you arrive. Typically, the CS will suggest that the destination is the one that is closer. This is because the price is a little cheaper. With it, you can reduce travel expenses to a significant extent.
Other issues can also be reported, such as confusion when booking tickets and application errors. Basically, make the most of the existence of a call center. Don’t let existing devices be wasted because you don’t use them. After all, the problem of confusion, which often irritates customers, can be eliminated by contacting the traveloka call center.