BTN Call Center, help solve your banking problems
As a banking client, BTN call center can be the solution when you experience a problem. Often problematic problems in the banking administration can be solved using only calls without the need for clients to come to the branch.
Customers don’t just call consumers when they experience complaints. This facility can be used by customers to negotiate or issue problems with creating an account. Some even use them to find the latest information at the bank.
Often BTN call centers can be a solution for various types of complaints. You can negotiate the loan until the problem with the ATM disappears. These various problems can be easily solved when customers can make effective use of these features.
However, a few customers do not know the customer service number. This makes it difficult for some people to file complaints with the bank. The following is how to contact a Call Center owned by BTN Bank who can contact customers.
Latest central calls numbers of BTN Bank 2021
BTN Banking Call Center is one of the services provided to clients to resolve banking-related complaints. By calling 1 500 286 customers will be directly connected to the customer service provided by BTN Bank.
BTN Call Center can serve your complaints for a full 24 hours. So when there’s a problem outside of working hours, the customer can still make the call. For example, when you lose an item, an ATM also participates. Then just call the number to do the management.
Some mild cases such as deposit confirmation and ATM loss reports can be resolved directly without having to come to the branch. So if you pull the ATM loss case again, the customer can simply come to the office to pick up a new ATM without having to do the administrative process.
Due to problems with the speed and accuracy of calls, customers need to be patient if they do it during business hours. The phone will probably be put in order when several people call at once. You can avoid this by making a phone call when the working hours are over.
As a smart customer , you need to schedule the call number of the center. Because when there’s a problem in your savings the first step you need to do is call the number. Do not hesitate and immediately report any complaints that occur as soon as possible.
How much does BTN customer call center cost
Call services can be made by anyone, both customers and non-customers. The price of the call is certainly not free and must bear ane-pound penel. The total cost is in accordance with the tariff of the telecommunications provider used by the customer so that BTN does not set a fixed fee.
For some things, calls can cost a lot, but they can be free. If you have a phone bonus on the number, it is possible that there is no charge when contacting BTN bank. But when it’s a long and long job, you need to prepare more loans.
Technically, btn call center is free, but callers are still charged a call fee from the telecom operator. The bank itself does not receive money from your phone because the service is used to solve customer-owned problems.
Customers who own savings at BTN Bank will also not be charged for withholding a balance of savings when making this call. So don’t worry about consumer calls because the bank won’t charge a fee. A telecommunications operator who is obliged to provide you with telephone costs.
Usually, customers hesitate to make phone calls for fear that their savings balance will be rejected when calling. That’s not true because the bank won’t do it. The buyer has the right to contact when there is a problem with his order.
The sooner you make a report when a problem occurs, the bank can resolve it quickly. Banking problems that are allowed to procrastinate will usually be more difficult to solve. Therefore, as a wise customer, you need to contact us quickly if there is a disagreement.
Latest issues of BTN Syariah Call Center in 2021
As one of BTN Bank’s strategic business units, the number of consumer calls is the same as conventional BTN. If you have savings at BTN Syariah Bank and want to complain then call 1500 286. When you contact him, you will be transferred to the Sharia department.
The cost of calls incurred by the subscriber also varies depending on the operator of the subscriber’s communications provider. So you can charge or free of charge depending on your phone account. The duration of the call also affects the amount of costs that a person bears in contact with the bank.
BTN syariah call center also serves calls to consumers within 24 hours even outside of business hours. So you don’t have to worry when you’re making phone calls outside of office hours when there’s an account issue. Customer service will also continue to serve your needs as efficiently as possible.
It should be noted that this customer service will be used by many customers. That’s why you need to be patient when your call is delayed. It may be that the server is full because there are very many customers who contact the bank. If this happens again for a while.
The recommended dial for a call if you want the line to be quiet is at six o’clock in the evening. At this point, usually a small number of customers are making phone calls to consumers. So you can make a faster phone call to customer service.
Never hesitate to call the bank. The buyer has the right and is obliged to report immediately when there is a discrepancy in his account. The safety and comfort of customers is fully guaranteed by the bank so do not hesitate to report your complaints.
Other numbers that can be contacted next to BTN call center
In addition to using the BTN bank call center , you can also use the official phone number of certain branches. If you call this line then there will be fewer chances of waiting in line. Branch numbers can also be used to solve problems faster.
Contact a branch in your city if you have an urgent complaint such as a missing ATM or fraudulent actions. Customers can get more serious services if they call the branch number. You can get the number by coming directly to the office or asking the central call number.
It should be understood that the call of the branch is used only for the urgent purpose of the customer of the branch. So make sure you contact the same branch as the savings account. For example, if you have savings in the Sukolilo Surabaya branch, then call the branch.
If you call another branch, the customer may be redirected to contact another branch. This is what the bank does naturally to maintain the effectiveness of consumer calls. If too many connections accumulate, the service will not be optimal.
Banking problems are actually very simple and easy to solve if the customer is using the right path. You don’t have to worry if there’s an error or problem in your savings account. Just contact btn call center to file a complaint or come directly to the nearest branch.