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 Here’s the Last Bukalapak Call Center to Submit Complaints

For those of  you who are experiencing problems or want to know the latest information, then here’s the Bukalapak call center via phone and social media that you can contact. This integrated information service center from one of the largest e-commerce applications in Indonesia is actively serving consumers for a full 24 hours. So, you don’t have to hesitate to contact the Bukalapak call center if you experience problems when shopping.

This is because the Bukalapak team will help deal with barriers, complaints, criticism and suggestions from consumers. This is Bukalapak’s commitment to maintain customer satisfaction related to shopping through online media. Therefore, the Bukalapak team responds quickly to all complaints or complaints from consumers.

The Importance of the Role of the Bukalapak Call Center in the Eyes of Consumers

The call center or integrated information center warned by this company is in charge of answering, finding solutions, and accommodating the aspirations of all consumer complaints or complaints. Therefore, call centers play an important role in maintaining consumers’ trust in the company’s use of products.


It’s the same with Bukalapak. One of the largest e-commerce companies in Indonesia, it provides a call center that is active 24 hours in 7 days. There are 3 ways you can use to connect to call center services from Bukalapak. First, you can use the interactive phone service.


Secondly, you can send messages via social media or email. And third, you can directly use the Open Help menu available in the application. Here is the Bukalapak call center that you can use when experiencing problems or problems when shopping from Bukalapak.


So, you can choose the call center service that was provided by the Bukalapak team. Try to choose Bukalapak call center services depending on the type of complaints you feel when shopping.

Types of Bukalapak Consumer Complaints and Should Contact Call Center

Bukalapak is indeed one of the market applicators that always responds to all complaints and input from consumers. All of Bukalapak’s consumer complaints were immediately answered properly. Therefore, these are the types of complaints that should be resolved by contacting the Bukalapak call center. Among them are the following:

  1. Orders That Don’t Come

It is indeed quite disturbing if the order package does not come. For this reason, consumers need clarity regarding the package of orders that was purchased. So, here is the Bukalapak call center you want to contact. In addition to contacting the Bukalapak call center, you must also contact the delivery party. The goal is for you to get more detailed information about the package.


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  1. Incompatibility of Purchased Products

Bukalapa k call centeralso serves as an intermediary between sellers and buyers. Sometimes, buyers feel that there is fraud committed by the seller. So, the buyer submits a complaint to the call center. And the call centre will pass on consumer reports to the departments relevant to the investigation process.


  1. Obstacles when withdrawing the balance

Sometimes, sellers or sellers in Bukalapak often have difficulty withdrawing the balance of sales results. This can be caused by applications experiencing maintenance or other factors. This is the Bukalapak call center you want to contact so that the balance of sales funds can be immediately disbursed to the seller’s account.


  1. You won’t get promotional benefits

If consumers do not get the benefits of the promo withheld, then you can contact the call center. Because, there are several factors that cause consumers not to get the benefits of the promos organized by Bukalapak. For more details, you can directly ask the call center from Bukalapak.

Here’s the Bukalapak Call Center Through Interactive Phone and Social Media which is Active 24 Hours

To submit complaints, complaints, criticism, and suggestions after purchasing from Bukalapak, you can contact the application call center directly. Bukalapak is very open if there are any consumers who want to file complaints or suggestions.


No wonder the Bukalapak call center is available in the form of interactive phones for social media. In fact, in the Bukalapak application, there is also a call center service that is ready to help you find solutions to complaints or problems experienced.


You can choose the types of call centers that have been warned by the Bukalapak team. If the complaint or problem you experience is urgent, then this is the Bukalapak call center via an interactive phone to be contacted.


You can call (021) 50813333. This interactive phone from Bukalapak is 24 hours to help consumers who experience problems when shopping from Bukalapak.


And if you experience complaints that are not urgent or that want to convey criticism and suggestions, then you can contact the call center from Bukalapak via social media.


You can send a direct message (DM) via Bukalapak’s Twitter account in @BukaBantuan. In addition to sending direct messages (DMs), you can also provide comments that will later be answered by the social media team from Bukalapak.


In addition, you can also submit complaints via email or email. And here is a bukalapak call center via email fil-cs.mitra@bukalapak.com. For the subject of the message, please write down the complaint you feel when shopping from Bukalapak. Then, attach evidence in the form of images, videos, or screenshots.


Comparison of Call Centers Provided by Bukalapak

As one type of online shopping application, Bukalapak also  advised a call center that is ready to serve consumers for 24 hours in 7 days. So, you can report problems this weekend and still served with the assistance Bukalapak provided.


There are several consumers who compare the performance of the Bukalapak call center. On average, consumers consider Bukalapak’s call centre service through this interactive telephone connection to be more responsive.


This is because the service through this interactive telephone connection is usually for urgent complaints. Thus, the official provides for relief measures. Tidak ak asks if this is the Bukalapak call center which is always busy handling complaints from users.


However, you are charged a call fee to contact the Bukalapak call center via this interactive phone. So, make sure you have enough credit to contact the integrated information center from Bukalapak.


Some consumers have also mentioned that submitting complaints via social media such as Twitter and email takes longer. This is because call center officials from Bukalapak via social media are also tasked with answering direct messages (DM) coming in from other consumers.


Therefore, the completion process takes a longer time compared to the use of an interactive call center. It’s just that there are no costs that have to be incurred to contact the Bukalapak call center via this social media. So, here’s an alternative Bukalapak call center if you can’t contact the officer via an interactive telephone line.


Bukalapak is one of the largest market applications in Indonesia. So it’s not surprising to have many call centers to make it easier for consumers to submit complaints or complaints. For this reason, this is the Bukalapak call center that you can contact when you have difficulty purchasing.